WDIG believes it is good policy not to collect more personally identifiable information from kids 12 and younger than is necessary for them to participate in our online activities. In addition, be aware that all sites that are targeted to children 12 and younger are prohibited by law from collecting more information than they need.

The only personally identifiable information we collect from kids is first name, parent's e-mail address, and child's birth date. We collect birth date to validate a Guest's age. We may also collect personal information, like a pet's name, to help Guests remember their Log-in Name and Password if they forget them.

We also allow parents to request at any time that the information collected about their child be removed from our database. If you would like to deactivate your child's account, please send an e-mail message to ms_support@help.go.com with your child's Log-in Name and Password requesting that the account be cancelled.

The information collected about kids 12 and younger is used only by WDIG Web sites to provide services (such as calendars) or to conduct some games or contests. Although Guests 12 and younger may be allowed to participate in some contests where information is collected, notification and prizes are sent to the parents' or guardians' e-mail address provided during the initial registration process. Publication of contest winners' full names, ages, or images for individuals 12 and younger require parental or guardian consent. Sometimes a non-identifiable version of a child's name will be published. In those circumstances, parents may not be contacted again for permission.

We do not allow kids 12 and younger to participate in unmoderated chat rooms.

We will give out personal information about kids if required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service, or site or game rules; or to protect the safety and security of Guests and our sites.

We also give parents 48 hours to refuse any registrations kids make in order to play games and contests. If we don't hear back, we assume it's ok for a child to be registered with us. Once a child has registered, he or she will be allowed to enter any future registration-based games and contests, and parents aren't notified again. In this instance, we use the information collected only to notify parents when a child has won a game or contest. We don't use this information for any other purpose.

1. When parents give their children access to interactive features like message boards, they are required to establish a family account. Once a family account is established, the primary account holder can review the personally identifiable information of all family member accounts including a child's. You can access this information by logging in to your family account at the Your Account home page.

2. If you are not already a member of any of the WDIG sites, you can review your child's personally identifiable information by logging in to your child's account at the Member Services Home Page. You will need to have your child's member name and password. There are instructions on the Your Account home page to help you recover your child's password if they've forgotten it.

3. You can also contact Customer Service to view the information that has been collected from or about your child by sending an e-mail to ms_support@help.go.com. If you have not yet established a family account, you will need to have your child's user name and password. Please include information (child's member name, parent email address) in the email that will help us identify your child's account so we can assist you with your inquiry or request.

write us at:

Member Services
Walt Disney Internet Group
506 2nd Avenue
Suite 2100
Seattle, WA 98104
or call us at (509) 742-4698

*You must be 18 or have the permission of your parent or guardian to dial this number.