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Future World | World
Showcase
Guest Relations
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Guest Relations |
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Guest Relations |
Get a question answered. Pick up a map. Leave a message for someone else in your group. At Guest Relations, cast members will help you with these needs and much more. Scroll down this page for a complete listing of the services. And be sure to stop by when you visit. It's located between Spaceship Earth Attraction and the Fountain of Nations.
Services available for Guests:
- Multilingual Cast Members
- Guidemaps in English, French, German, Japanese, Spanish and Portuguese.
- Personal Translation Units are available to translate the attraction narrations into French, German, Japanese, Portuguese and Spanish. A $100 deposit is required but will be refunded when you return the device.
- Itinerary Planning
- Walt Disney World® Resort Ticket information and sales
- Disney Character greeting information
- Dining information and priority seating reservations
- Dining/vegetarian/special menu information
- Foreign currency exchange
- Lost and Found
- Lost children
- Messages for separated parties
- Information about services for Guests with disabilities
- Information about Sign Language services (English sign language only)
- Disney Dollars exchange
- Information on behind-the-scenes educational and professional development programs (in English). You can also call 407-939-8687* for more information.
- Information on VIP Tours (in English). You can also call 407-939-8687* for more information.
- Assistive listening devices (in English)
Park Amenities and Services
Baby Changing/Nursing:
Located in the Odyssey Center in Future World. Hosted by Carnation Baby Formulas.
Baby Strollers :
Rentals available on the east side of the Entrance Plaza and at International Gateway.
Banking:
Bank machines, or automated teller machines (ATMs), are located at the main entrance near the kennel, on the east side of the Entrance Plaza, near the Odyssey bridge, and at American Adventure in World Showcase. Provided by Bank One®.
Camera Center:
For two-hour processing, drop your film where you see the PHOTO EXPRESS sign. Pick up prints at the Camera Center at the Main Entrance Plaza. Presented by Kodak. See the Guidemap for locations.
Credit Cards:
Visa® is the proud sponsor of the Walt Disney World® Resort. Traveller's cheques, cash, Japanese Credit Bureau (JCB), Diners Club®, Discover® Card, MasterCard®, American Express®, and the Disney Credit Card are also accepted by most merchants, including some at self-service food areas.
Dress:
Proper dress is required. Shirt and shoes must be worn at all times.
First Aid:
At the Odyssey Center.
Lockers:
Attended lockers are located on the west side of Spaceship Earth Attraction. Unattended lockers are at International Gateway, and oversized lockers can be found at Bus Information.
Package Pick-Up/Delivery:
At Gift Stop at the Entrance Plaza. Purchases delivered here may be picked up as you exit the Park or delivered to your Walt Disney World® Resort hotel.
Personal Translation Units (PTU):
Now you don't just see the magic, but you can hear it in your language too! One of the most exciting enhancements for international Guests is the new wireless technology being implemented into select attractions. Available at Guest Relations, these headphone devices provide narration in French, German, Japanese, Portuguese and Spanish at the following attractions:
A $100 refundable security deposit is required. The devices are also available at the Magic Kingdom® Park and the Disney-MGM Studios.American Adventure Circle of Life Ellen's Energy Adventure "Honey, I Shrunk the Audience!" Innoventions® Intro Imagination! Impressions de France Synopsis Living with the Land Mission: SPACE, presented by HP Pre-show O Canada! Reflections of China Spaceship Earth Attraction Test Track Attraction - in the GM Test Track Briefing Room
Wheelchairs:
Limited quantities available for rent to Guests with disabilities on the east side of the Entrance Plaza and at the International Gateway. Also, ask for the Guidebook for Guests with Disabilities at Guest Relations.
* If you are under 18 years of age, you must have your parent's or guardian's permission to dial this number.
