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The Oasis | Camp
Minnie-Mickey | Discovery Island® Area
| Africa Area | Asia Area
DinoLand U.S.A.® Area | Rafiki's
Planet Watch | Guest Relations
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Disney's Animal Kingdom® Theme Park |
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Guest Relations |
Get a question answered. Pick up a map. Leave a message for someone else in your group. At Guest Relations, cast members will help you with these needs and much more. Scroll down this page for a complete listing of the services. And be sure to stop by when you visit. It's located to the left of the Park entrance.
Services available
for Guests:
- Multilingual Cast Members
- Guidemaps in English, French, German, Japanese, Spanish and Portuguese.
- Itinerary Planning
- Walt Disney World® Resort Ticket information and sales
- Disney Character greeting information
- Dining information and priority seating reservations
- Messages for separated parties
- Adventure Guides who speak Spanish and English
- Large Park map
- Chalkboard with updated information
- Information about services for Guests with disabilities
- Information about Sign Language services (English sign language only)
- Disney Dollars exchange
- Foreign currency exchange
- Information on behind-the-scenes educational and professional development programs (in English). You can also call 407-939-8687* for more information.
- Information on VIP Tours (in English) You can also call 407-939-8687* for more information.
- Assistive listening devices (in English only)
PARK AMENITIES AND SERVICES
Baby Services, Lost Children, Lost and Found, First Aid:
Located behind Creature Comforts in Discovery Island® Area.
Baby Strollers :
Rentals available at Garden Gate Gifts. Stroller replacements (with rental receipt) are available in other areas.
Banking:
A bank machine, or an automatic teller machine (ATM) is located near the Park Entrance on the right.
Camera Center:
Located at Garden Gate Gifts - all photo pickups. Drop off film at select merchandise locations. See the guidemap for locations.
Credit Cards:
Visa® is the proud sponsor of the Walt Disney World® Resort. Traveller's cheques, cash, Japanese Credit Bureau (JCB), Diners Club®, Discover® Card, MasterCard®, American Express®, and the Disney Credit Card are also accepted by many merchants, including those at self-service food areas.
Dress:
Proper dress is required. Shirt and shoes must be worn at all times.
Lockers:
Located just inside and outside the Park Entrance.
Package Pick-Up/Delivery:
Purchases can be left at the shop and will be taken to Garden Gate Gifts for pickup as you exit. Package can also be delivered to your Walt Disney World® Resort hotel.
Wheelchairs:
Limited quantities available for rent to Guests with disabilities at Garden Gate Gifts. Also, ask for the Guidebook for Guests with Disabilities at Guest Relations.
* If you are under 18 years of age, you must have your parent's or guardian's permission to dial this number.
